• Wagner Antônio Coelho Universidade do Vale do Itajaí (UNIVALI)
  • Luis Eduardo Simão



Desempenho, Operação de Serviço, Container reefer, Infraestrutura, Porto.


Este artigo tem como objetivo apresentar um modelo desenvolvido para medir, avaliar e classificar o nível de desempenho da infraestrutura portuária em portos e terminais com operação de carga conteinerizada reefer. Nesse contexto, medir e avaliar o nível de desempenho da infraestrutura portuária e terminais de carga containezirada reefer permitirá a análise e auxílio na tomada de decisão dos gestores das empresas clientes e prestadoras desses serviços. Como método, adotou-se a abordagem mista, com objetivos exploratório e descritivo, com uso de questionários estruturados com base nos fatores e indicadores observados na literatura, que foram legitimados junto aos gestores dos principais portos e terminais portuários com operação de carga conteinerizada reefer no sul do Brasil. Os resultados da aplicação empírica do método em cinco terminais demonstraram que o modelo proposto é adequado para medir, avaliar e classificar os portos e terminais, uma vez que conseguiu capturar o desempenho dos melhores níveis de desempenho da infraestrutura portuária para operar serviços com carga containeirizada reefer.


Biografia do Autor

Wagner Antônio Coelho, Universidade do Vale do Itajaí (UNIVALI)

Mestre em Administração

Luis Eduardo Simão

Doutor em Engenharia da Produção


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