Documentation and comunication between dental offices and dental laboratories

Abstract

Purpose: This research was conducted to review the documentation and communication protocols used by dental offices and dental laboratories in the cities: Rio de Janeiro (RJ) and Araçatuba (SP), focusing on legal aspects of this practice, through a questionnaire with open and structured questions. The answers were subjected to statistical analysis with Chi-square and Fisher´s exact test, and showed that there is no agreement in the literature regarding documentation and communication protocols between the observed samples, as well as the perception of this practice by the interviewed, making evident the need to rethink the aspects that work through the relationship between dental offices and dental laboratories.