AVALIAÇÃO DE DESEMPENHO ASSOCIADA A VIESES COGNITIVOS NA ADMINISTRAÇÃO PÚBLICA: INSIGHTS DA LITERATURA INTERNACIONAL

Autores

DOI:

https://doi.org/10.19177/reen.v12e02019184-206

Resumo

Esta pesquisa tem como objetivo fazer uma revisão de literatura internacional para evidenciar como a Avaliação de Desempenho, associada a vieses cognitivos, vem sendo abordada na Administração Pública e identificar oportunidades de pesquisa, norteados pelo ProKnow-C. Dentre os achados destacam-se: A evidência da preocupação real dos insights comportamentais para melhorar as políticas públicas como a iniciativa do ex-presidente Barack Obama (EUA), que criou uma equipe permanente de “Ciências Sociais e Comportamentais da Casa Branca”; a constatação de que os indivíduos fazem avaliações mais negativas das organizações se forem apresentadas como públicas, e não como privadas, o viés “Antissetor Público”.

Biografia do Autor

Francieli Morlin Bugalho, Universidade Federal de Santa Catarina - UFSC

Mestranda em Contabilidade pela Universidade Federal de Santa Catarina (UFSC). Especialista em Avaliação do Ensino e da Aprendizagem: Universidade do Oeste Paulista (UNOESTE).

Endereço: UFSC  R. Eng. Agronômico Andrei Cristian Ferreira, s/n - Trindade, Florianópolis - SC, 88040-900

Telefone: (48) 3721-9585

Darci Schnorrenberger, Universidade Federal de Santa Catarina - UFSC

Doutor em Gestão de Negócios pela Universidade Federal de Santa Catarina. 

Endereço: UFSC  R. Eng. Agronômico Andrei Cristian Ferreira, s/n - Trindade, Florianópolis - SC, 88040-900

Telefone: (48) 3721-9585

 


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Publicado

2020-05-08

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Artigos Científicos